Shipping and Returns Policy
Shipping Information:
At MIAIMeyewear, we strive to provide a seamless and enjoyable shopping experience for our customers. Here are the details regarding our shipping policy:
Processing Time:
All orders are processed within 24 hours of being placed.
Please allow up to 3 business days for your order to be dispatched.
Shipping Methods:
We offer standard shipping for domestic orders.
International orders will be shipped via a paid shipping method.
Delivery Time:
Domestic orders typically arrive within 5-7 business days after dispatch.
International orders may take 10-15 business days for delivery.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
Returns and Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy within 15 days of receiving your order. Here are the details:
Eligibility:
To be eligible for a return, the item must be unused and in the same condition as received.
Returns must be initiated within 15 days of the delivery date.
Return Process:
Please contact our customer service team at Miaimltd@outlook.com to initiate the return process.
Ensure that the item is securely packaged, and include a copy of the original packing slip and also the item has to be in the same condition when arrived.
Return Shipping (Domestic):
For domestic returns, we provide a prepaid shipping label.
Affix the label to the package and drop it off at the nearest shipping location.
Return Shipping (International):
International customers are responsible for the cost of return shipping.
Please use a reliable shipping service and retain the tracking information.
Refund or Exchange:
Once we receive the returned item and inspect it, we will issue a refund or process an exchange as per your preference.
Refunds will be credited to the original payment method.
Contact Us:
If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer service team at Miaimltd@outlook.com.